Only applies to purchases made directly from our online store www.highcampflasks.co.uk qualify for our policy.
We want you to love your High Camp Flask.
If you are not satisfied, you can return or exchange it within 28 days of your purchase.
If you are not happy with your purchase, then please email or WhatsApp us within 14 days of receipt and we will confirm what you need to do to return your product.
Unless faulty, items returned must be returned in their original packaging and in a re-saleable condition. You will be responsible for return shipping costs and the original shipping costs are non-refundable.
Once your return is received and inspected, we will send you an email notification that the item has been received and if your refund has been approved.
If you don't love your purchase, fire us a message and let's work something out.
Questions? Email email@example.com